Nature’s Own Cosmetics Shipping Policy
Our commitment to our customer is to have your private label order completed after 10 business days of receiving approval for your artwork. If this is your second order then our commitment is 10 days after we received payment.
For larger orders your account manager will advise when your order will be shipped. Please note that we do not guarantee how long the shipment takes once the products leave our facility. We use strictly UPS for all our ground and air shipments. If you wish to use your own courier company please advise your account manager and we can make appropriate arrangements.
Shipping is extra and will be calculated via UPS and advised to customers, orders that are shipped via palette will be sent with polaris, we do need to know if your warehouse has a dock level garage as all facilities without dock level garages are subject to a $125 tail gate fee.
If you have any questions please let you account manager know